Cable plant anomaly detection for Predictive Service Management
Cable modems can deliver domestic broadband internet with speeds over 100 Mbps, but poor signal quality can degrade performance significantly. The latest cable modems can now quantify signal interference, allowing the service provider to transmit a modified waveform that counteracts the interference. The Predictive Service Management (PSM) project uses PNDA to model the quality of service of thousands of modems deployed in the field, and can even predict future service outages so they can be fixed before they occur. Similar approaches can be applied in other access environments, such as ADSL.